Refund Policy
Transparent refund terms for our paid services
RentifyAI (ANLINIFY REALTY SOLUTIONS LLP) • Effective: 1 September 2026
At RentifyAI, we aim to provide transparent and reliable rental services. This Refund Policy explains the circumstances under which payments made through the RentifyAI platform may be eligible for a refund.
Scope
Platform Services
Applies to memberships, subscriptions, assistance, promotional, listing & advertising services
Separate Policies
Service-specific policies apply where available
Subscription Terms
Read together with the applicable Subscription Terms
General Refund Policy
Review Based
Requests reviewed by service nature, activation & usage
Terms Applicable
Governed by plan terms & applicable Indian laws
No Automatic Right
Payment does not automatically create a right to a refund
Eligible Refund Situations
Duplicate Charge
Same transaction charged more than once due to an error
Not Activated
Payment deducted but service not activated due to RentifyAI issue
Service Not Provided
Paid service not delivered, failure attributable to RentifyAI
Legally Required
Refund otherwise required under applicable law
Non-Refundable Situations
Change of Mind
No refund after purchasing a service
Unused Service
Failure to use an activated membership or service
Expired Without Use
Membership or subscription expiring without use
No Matching Property
Failure to find a property matching your preferences
Property Unavailable
Property becoming unavailable after purchase
User Not Proceeding
Not proceeding after contacting or visiting a property
Changed Plans
Change in your rental requirements or plans
Consumed Services
Services already substantially provided or consumed
Promotional Services
Promo, advertising, listing or lead-gen after commencement
Policy Violation
Violation of RentifyAI's Terms & Conditions
Property Availability Disclaimer
No Guarantee
RentifyAI does not guarantee property availability
Information May Change
Rent, deposit, owner preference, condition & amenities may change
No Rental Guarantee
Membership does not guarantee successful rental or allotment
Third-Party Payments
Not RentifyAI Payments
Payments to owners, landlords, agents, brokers, societies & providers
Not Covered
Not covered by this Refund Policy
Resolve Directly
Disputes must be addressed with the relevant third party
Refund Request Process
support@rentifyai.com
Phone
+91 92849 01998
Provide Details
Name, mobile/email, transaction details, payment date & amount
Additional Info
Documents may be requested to verify the transaction
Refund Review
Individual Review
Refund requests are reviewed individually
No Guarantee
Submission does not guarantee approval
Communication
Approved amount & processing details are communicated
Refund Processing
Original Method
Refunded via original payment method where technically possible
Processing Time
Depends on payment gateway, bank or card issuer
Reflection Time
May take time to reflect in your account or UPI
Payment Gateway Charges
Non-Refundable Charges
Gateway, transaction & processing charges may be non-refundable
Permitted by Law
Where permitted by applicable law & provider terms
Promotional & Advertising Services
Non-Refundable After Start
Payments non-refundable once the campaign has commenced
Purchase Terms
Specific terms communicated at the time of purchase apply
Changes to This Policy
Updates Possible
RentifyAI may update or modify this Refund Policy
Published
Updated version published with revised effective date
Contact Us
support@rentifyai.com
Phone
+91 92849 01998
Address
Pune, Maharashtra, India
Read Together
Terms & Conditions, Subscription Terms, Cancellation Policy & Privacy Policy
Important Disclaimer
- • Purchase of a RentifyAI membership or paid service does not guarantee successful rental, booking, property allotment, or availability of any particular property
- • Payment for a RentifyAI service does not automatically create a right to a refund
- • Payments made directly to owners, landlords, agents or other third parties are not covered by this policy